LoyaltyLoop
All Reviews
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Bob B
October 2025
Verified Customer
We've been using LoyaltyLoop, (formerly Survey Advantage), since July, 2011. We post almost ALL of our customer reviews from the LoyaltyLoop survey feedback on our website, every 2 weeks. The LoyaltyLoop app usage is seamless, efficient and most importantly, give us the feedback needed to help improve our business model. ST LOUIS TAG prides itself on 100% customer satisfaction on every tag job we produce. LoyaltyLoop helps us attain this 100% satisfaction goal.
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Barry W
October 2025
Verified Customer
The best, most accurate way to track customer feedback in a timely manner.
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Dennis S
October 2025
Verified Customer
I find the support to be first class. We take the data we receive from LoyaltyLoop very serious. It is a great tool for us to make sure we are on track with our clients.
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Ken H
October 2025
Verified Customer
Just upgraded to the Premier Plan. We have received 10 emails yesterday asking for more info about other things that we can produce. It hasn't turned into jobs yet, but the email that LoyaltyLoop has sent out yesterday to our dormant customers has gotten more leads.
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Rick G
October 2025
Verified Customer
Our response rate for Google responses has gone up dramatically since using the service. I am confident that will help us grow our business.
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Dave D
October 2025
Verified Customer
Best system for insuring our customers are happy with us and it gives them a way to vent to us if we fall short so we can correct.
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Matt M
October 2025
Verified Customer
Love LoyaltyLoop. Building a credible book of customer feedback along with demonstrating a world class NPS to prospective new customers has been hugely valuable. Their team has been a fantastic resource for us in helping us maximize our results. Highly recommend.
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Roberta T
September 2025
Verified Customer
We get a very high response rate and the comments from our homeowners are insightful and actionable. We love the integration with our Google Reviews and website testimonials. With LoyaltyLoop, we've seen our ratings and reviews increase substantially. It all works very well for our management team at Green Shield Deck Builders.
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Tim M
September 2025
Verified Customer
Great way to keep in touch with customers about how we're doing!
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Jason E
September 2025
Verified Customer
Love the product! Great way to stay engaged with our customers and determine how we can improve our services.